Privacy Policy

Welcome to TechniCreek ("Company", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website technicreek.com or use our AI automation services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We may collect the following types of information:

Information you provide to us

• Name, email address, and phone number when you book a demo or fill out a contact form.
• Business information such as company name and industry.
• Messages or inquiries you send through our chatbot or contact channels.

Information collected automatically

• Log data including IP address, browser type, pages visited, and time spent.
• Device information (device type, operating system, unique device identifiers).
• Cookie and tracking data (see Section 6).

We use the information we collect to:

• Provide, operate, and improve our services.
• Respond to your inquiries and schedule demos or appointments.
• Send you service-related communications and updates.
• Send marketing and promotional communications (you may opt out at any time).
• Monitor and analyze usage trends to improve user experience.
• Detect, prevent, and address technical issues or fraudulent activity.
• Comply with legal obligations.

We do not sell your personal information. We may share your information only in the following situations:

• Service Providers: We may share data with third-party vendors who assist us in operating our website or conducting our business (e.g., CRM tools, email platforms, analytics providers).
• Legal Requirements: We may disclose information where required by law or to protect the rights, property, or safety of TechniCreek, our clients, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small data files stored on your device.

• Essential cookies: Required for the site to function properly.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some site features may not function properly without cookies.

Our website may contain links to third-party websites or integrate third-party tools (such as Calendly for scheduling and Flowise for AI chat). These services have their own privacy policies and we encourage you to review them. We have no control over and assume no responsibility for third-party content or practices.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your personal data.
• The right to object to or restrict processing of your data.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us at the details below.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: